Shipping policy

Shipping Policy

Orders are normally dispatched within the times stated on our website.

Delivery times are estimates only and cannot be guaranteed.

Once dispatched, orders are delivered by our chosen courier service. Tracking information will be provided where available.

For current delivery information, please refer to the delivery information shown during checkout.

For DPD PIN delivery and redelivery details, see our FAQs.

Cancellations after dispatch and refused deliveries

Please do not refuse delivery if you change your mind after dispatch. Accept delivery and arrange a return at your own expense. Refused deliveries can incur higher courier return-to-sender charges, which will be deducted from your refund in accordance with our Terms & Conditions.